Bilingual Scheduler
Company: Dallas Heart and Vascular
Location: Duncanville
Posted on: April 20, 2024
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Job Description:
Dallas Heart and Vascular is a growing fast-paced heart and
vascular office seeking a Medical Scheduler. The ideal candidate is
highly motivated, organized, detail-oriented with a strong ability
to multi-task. As a Medical Scheduler, you will be responsible for
managing the flow of patient care which includes, but is not
limited to, scheduling patient appointments for consultations,
medical procedures and follow-up visits. In addition, the candidate
will be cross trained as an Admission Coordinator (front desk).
Essential Functions of the Role: Serves as the first contact for
patient care by scheduling and confirming patient appointments,
follow-up testing, check-ups, and physician referrals via telephone
Creates a welcoming environment by answer telephones and direct
calls to appropriate staff Assists with patient check-in and
check-out Greet visitors, ascertain purpose of visit, and direct
them to the appropriate staff Effectively handles multiple calls at
one time. Meets the needs of our patients by compiling and
recording medical charts, reports, and correspondence Interview
patients to complete insurance and privacy forms in a timely and
accurate manner Collect patient primary payments during visit and
apply to patient record. Minimum Qualifications: Strong
communication skills to converse clearly over the telephone and in
person Demonstrates an ability to organize and prioritize a variety
of tasks and multiple demands Attends to detail as it relates to
scheduling patients correctly and communicate scheduling
difficulties with the team. Strong technological skills, such as
using word processing, excel spreadsheets and an advance EMR
systems to track data and schedule appointments. Ability to
identify issues and resolve problems in a timely manner; use reason
even when dealing with emotional topics; effectively manage
patients who maybe upset or stressed
Demonstrate--strong--interpersonal skills, listening to patients'
needs, and--possess a--friendly and outgoing demeanor Desired
Qualifications 1-2 years' experience in medical scheduling
Experience working in a call center and/or suited for handling high
volume calls. Preferred knowledge of Greenway and proficient at
using Microsoft Office 365 to include Word and Excel Bi-lingual in
Spanish required Travel Requirements Travel may be required at
times. Physical Requirements This position requires full range of
body motion. While performing the duties of this job, the employee
is regularly required to sit, walk and stand; talk or hear, both in
person and by telephone; use hands repetitively to handle or
operate standard office equipment; reach with hands and arms; and
lift up to 25 pounds.-- Work Environment Work is performed in a
typical medical clinic and/or business office environment. Equal
Employment Opportunity Statement Dallas Heart and Vascular provides
equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation and training.
Salary and Benefits Full-time, non-exempt position. Competitive
compensation and benefits--package to include 401K; full suite of
medical, dental and ancillary benefits; paid time off and much
more. The statements contained herein are intended to describe the
general nature and level of work performed by the Medical
Scheduler, but is not a complete list of the responsibilities,
duties, or skills required. Other duties may be assigned as
business needs dictate. Reasonable accommodations may be made to
enable qualified individuals with disabilities to perform the
essential functions. Compensation details: 12-15 Hourly
WagePIae30f6c9d9ff-25660-34110808
Keywords: Dallas Heart and Vascular, Irving , Bilingual Scheduler, Other , Duncanville, Texas
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