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Mid Level Desktop Support/Service Desk/Help Desk

Company: Company Confidential
Location: Irving
Posted on: July 11, 2018

Job Description:

"System Soft Technologies is widely recognized for its professionalism, strong corporate morals, customer satisfaction, and effective business practices. We provide a full spectrum of business and IT services and solutions, including custom application development, enterprise solutions, systems integration, mobility solutions, and business information management. System Soft Technologies combines business domain knowledge with industry-specific practices and methodologies to offer unique solutions, and enable clients to compete with global standards. We find a client-centric approach and a passion for excellence is key in distinguishing ourselves from our competition and in accompanying you on your journey." Location: Irving TX Duration: Full Time Note: Mid-Level need with at least one year on Tier 2/Level 2 support experience. Required: Bachelor/ Associates Degree or equivalent 3 years' experience in similar position in ICT; experience administering various IT systems, including desktop and laptop systems (Windows 7, Windows 10, Microsoft Office, anti-virus, network setup of workstations), software applications and other network related services Ability to work independent in a virtual team; Team player and supporting colleagues Excellent communication & customer service skills, result oriented, analytic, structured and process oriented. Thorough knowledge of (end-user) hardware and software, broad knowledge of modern networking and operating systems and Microsoft end user productivity software (e.g. Office365) ITIL Foundations is a pre; MCSA certified is pre; Strong troubleshooting skills Participate in on call rotation during non-business hours for high severity issues Ability to lift computer equipment, including monitors and printer, which may weigh up to 50lbs Thank you Sujatha 727-228-3200 Extn: 477 sujatha . katuri sstech . us - provided by Dice Help Desk, Windows, Network, Tier 1 & 2 support, O 365, Anti Virus

Keywords: Company Confidential, Irving, Mid Level Desktop Support/Service Desk/Help Desk, Other, Irving, Texas

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