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Bilingual (Spanish) Customer Service Representative

Company: Worley
Location: Irving
Posted on: October 9, 2018

Job Description:

Bilingual Customer Service Representatives (Non-Adjuster) communicate with customers, agents and adjusters to facilitate the handling of insurance claims. The Customer Service Representative will answer insurance related questions from policyholders, explain processes for claim handling and take detailed messages for agents and claims personnel. The information gathered through communication is documented using an online job aid and client computer systems.

  • Position is considered seasonal
  • $16 per hour, 40 hours per week
  • Shifts vary M-F during the hours of 8 am and 8 pm (weekends and extended hours pay be required based on business needs)
    • Basic computer skills and ability to input information
    • Excellent telephone skills
    • Excellent oral and written communication (English & Spanish)
    • Good typing skills
    • Reliable transportation
    • Ability to multitask and prioritize work in high volume environment
    • Customer service experience, preferred
    • Microsoft Word, Excel & PowerPoint experience, preferred

      Keywords: Worley, Irving , Bilingual (Spanish) Customer Service Representative, Other , Irving, Texas

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