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Sr Account Executive

Company: Targetbase
Location: Irving
Posted on: January 13, 2019

Job Description:

JOB SCOPE & PURPOSE
The Senior Account Executive is responsible for managing and coordinating client needs and agency resources to ensure that account needs are met. He/she acts as the daily client contact and ensures that all projects for which he/she is responsible are completed on time, on specification, within scope, and on budget, while providing completed planning and documentation. Also, the Senior Account Executive ensures that support, information, and knowledge needed from the competencies are provided.

MAIN RESPONSIBILITIES


    Fulfills daily client requests, ensuring that all projects assigned are executed to plan
    Maintains proficiency with Targetbase tools and processes
    Serves as a day-to-day liaison with operational clients
    Keeps client and account team updated on the status of account activities
    Maintains a thorough understanding of the client's business and competitive environment; maintains competitive tracking/reviews, working with account leads to provide POVs when required
    Develops a positive and collaborative relationship with all internal partners and clients
    Posts creative and other deliverables to vendor/client sites
    Manages telemarketing services, data entry providers, and other external vendors as per client scope
    Initiates the production process
    Oversees the accuracy and quality of products and ensures projects are executed within established budgets.
    Produces communication materials (contact and status reports, etc.)
    Develops realistic work-back schedules and critical paths
    Under the supervision of the client lead, develops and writes effective creative briefs
    Takes an active role in helping to anticipate account/client needs and assisting in the development of sound, relevant strategies to meet client objectives
    Owns project financials for assigned projects; tracks internal budget and provides day-to-day fiscal management
    Monitors the output of account executives (as applicable)
    Assists with building a positive culture

    PERFORMANCE EXPECTATIONS

    Quality and overall impact of deliverables: Strives to achieve executional excellence. Work is completed on time and within budget. QC is performed and final approval is provided. Documents are created in a professional manner. Continually drives for results and highest quality standard.
    Team and/or client feedback and satisfaction: Experiences a limited amount of rework due to scope documents. Background and goal of project is always provided. Team members and client provide praise for work done.
    Commitment to vision and guiding principles of agency and competency: Number one focus is on client's business. Respect for the individual is at the core of all team interactions. Focuses on solutions versus challenges.
    Organizational and/or technical knowledge: Has appropriate knowledge of his/her core competency and Targetbase's integrated service offerings. Has deep knowledge of the other competencies and understands the work performed for the client by each competency. Knows available Targetbase resources. Schedules resources when above current requirement.

    EXPERIENCE & EDUCATION

      Minimum of 3-5 years of experience in a client service role within an agency
      Category experience is a strong asset
      Bachelor's Degree in Business, Liberal Arts, Marketing, or Communications is preferred

      KNOWLEDGE & ABILITY

        Solid understanding of the creative, analytic, and technology process
        Solid understanding of relational database technology and CRM principles/applications
        Able to write and communicate effectively
        Project management skills; demonstrated ability to multitask and set priorities
        Highly developed interpersonal skills and strong client service orientation
        Superior organizational and time management skills with a strong attention to detail
        Solid understanding of the creative process
        Able to design and deliver presentations
        Proficient in MS Office


        POSITION REQUIREMENTS

          Overtime as necessary
          Travel as necessary



          PI106786396

          Keywords: Targetbase, Irving , Sr Account Executive, Other , Irving, Texas

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