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HRIS Application Administrator

Company: Christus Health
Location: Irving
Posted on: May 18, 2019

Job Description:

As a member of the CHRISTUS HR Shared Services Team, the HRIS Application Administrator will report directly to the Director of HR Shared Services-Compensation. This position will actively ensure knowledge management processes and practices are maintained throughout CHRISTUS HR Shared Services and that new information (e.g. policy changes) is appropriately documented in knowledge management databases. It was also support and administer the applications involved in the ServiceNow platform and the integration between Infor and ServiceNow.


ServiceNow -- Infor Management

Load, manipulate and maintain data between ADP and Servicenow
Create Servicenow reports and dashboards
General support, administration and maintenance of SN platform and associated applications.
Work closely with functional team, configure and improve core and custom applications.
Work directly with end users to resolve support issues within Servicenow
Ensure that user feedback is incorporated into Case Management
Create and Maintain record producers (what will contain, catalogs, description, variables, catalog scripts, catalog ui policies, user criteria)
Create Workflows ( approvals, assignment groups, email notifications)
Create and Maintain HR Knowledge
ADP Self-Service approval history (Audit)
Manage active workflows (ADP SS)
Manage group definitions (ADP SS)
Manage membership rules (ADP SS)
Create and Maintain workflow path definitions
Create and Maintain business rules
Support MYADP portal
Build ADP Departments

Knowledge management SME

Partners with CHRISTUS HR Shared Services team members and rest of HR to document policies and procedures for all services transitioning to CHRISTUS HR Shared Services.
Maintains the knowledge management database
Responsible for establishing knowledge management processes and procedures and ensuring they are executed appropriately
Partners with CHRISTUS HR Shared Services leaders and HRLT to ensure new policies and procedures are documented
Assists with the creation and maintenance of knowledge management training content

Project Management

Works with multi-functional HR teams and leadership to develop, execute and complete selected improvement projects impacting knowledge management. Success on these projects will be measured as follows:
Proper execution of methodology.
Project discipline (e.g. scope, schedule, budget, quality).
Timely completion of the project as agreed to by the project sponsor.
Timely and accurate updates in agreed upon presentation format to leadership.


Perform other duties as assigned

Bachelors degree in Business/Human Resources and at least 5 years Human Resources experience. Masters degree preferred.
Ability to understand and synthesize regulatory requirements
Ability to work with leadership throughout the HR organization and consolidate input from across the system
Analytic ability to organize and prioritize work to meet deadlines
Proficient in Microsoft Word, Excel and PowerPoint
Excellent written and verbal skills required
Good judgment, initiative and problem solving abilities
Ability to handle and resolve complex issues with little assistance
Ability to perform multiple tasks simultaneously
Ability to communicate effectively at all levels of the organization
Ability to work independently with little supervision
Minimum of 5 years Human Resources experience, preferably in healthcare industry
Experience with ServiceNow platform and HRIS systems preferred
PHR or SPHR preferred

Keywords: Christus Health, Irving , HRIS Application Administrator, Other , Irving, Texas

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