Logistics Dispatch Specialist II-1

Company: Pioneer Natural Resources
Location: Irving
Posted on: February 16, 2020

Job Description:

Job DescriptionRESPONSIBILITIES:

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• Initial point of contact for Well Site Supervisors to dispatch identified services and products from suppliers in an accurate, timely, and reliable manner.
• Answers or acknowledges all incoming phones call in three rings or less.
• Acknowledges all incoming emails in 15 minutes or less.
• Accurately logs all call in/emailed requests into tracking system for response actions, recording any dialogue with suppliers, and for future reference.
• Sends confirmation to requesting Well Site Supervisory party of dispatch details or actions taken.
• Communicates with required supplier's dispatch, recording all pertinent contact information.
• Sends confirmation or required actions, in detail, to Well Site Supervisor requesting dispatch.
• Actively works with the tracking systems and creates reports as requested.
  
  EDUCATION:
  
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  • Minimum high school diploma required.
    
    EXPERIENCE:
    
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    • 0-3 years Dispatch experience.
    • Able to work day or night shift.
    • Able to rotate shift assignment on regular monthly basis.
    • Intermediate MS Word and Excel skills.
    • Detail oriented.
    • Good verbal and writing skills.
    • Customer service oriented.
    • Possesses a good understanding of service and product application.
    • Good interpersonal skills, customer service attitude, and attention to detail in documenting all dispatch activities within the scope of the supporting systems.
    • Proficient with fundemental computer skills.
    • Shows good judgment and is able to develop common sense approach to problem solving and data analysis.
      

Keywords: Pioneer Natural Resources, Irving , Logistics Dispatch Specialist II-1, Professions , Irving, Texas