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Logistics Dispatch Specialist II-1

Company: Pioneer Natural Resources
Location: Irving
Posted on: February 16, 2020

Job Description:

Job DescriptionRESPONSIBILITIES:


  • Initial point of contact for Well Site Supervisors to dispatch identified services and products from suppliers in an accurate, timely, and reliable manner.
  • Answers or acknowledges all incoming phones call in three rings or less.
  • Acknowledges all incoming emails in 15 minutes or less.
  • Accurately logs all call in/emailed requests into tracking system for response actions, recording any dialogue with suppliers, and for future reference.
  • Sends confirmation to requesting Well Site Supervisory party of dispatch details or actions taken.
  • Communicates with required supplier's dispatch, recording all pertinent contact information.
  • Sends confirmation or required actions, in detail, to Well Site Supervisor requesting dispatch.
  • Actively works with the tracking systems and creates reports as requested.

    EDUCATION:

    • Minimum high school diploma required.

      EXPERIENCE:

      • 0-3 years Dispatch experience.
      • Able to work day or night shift.
      • Able to rotate shift assignment on regular monthly basis.
      • Intermediate MS Word and Excel skills.
      • Detail oriented.
      • Good verbal and writing skills.
      • Customer service oriented.
      • Possesses a good understanding of service and product application.
      • Good interpersonal skills, customer service attitude, and attention to detail in documenting all dispatch activities within the scope of the supporting systems.
      • Proficient with fundemental computer skills.
      • Shows good judgment and is able to develop common sense approach to problem solving and data analysis.

Keywords: Pioneer Natural Resources, Irving , Logistics Dispatch Specialist II-1, Professions , Irving, Texas

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