Water Restoration Lead Technician

Company: Roto-Rooter Plumbing & Drain Service
Location: Irving
Posted on: January 9, 2021

Job Description:

Overview: Roto-Rooter is the name that home owners and businesses have turned to for over 80 years for their plumbing and drain cleaning troubles. Our newest division, water restoration, is growing quickly, and we are in search of Lead technicians.Our Leads are in charge of every job they step foot on, from working with customer to handling all demo and clean up while providing an outstanding customer experience. All Leads have a helper with them that they will be mentoring and training every day. Our 2-man teams are critical to our growth in the Restoration industry.At Roto-Rooter we believe strongly in a work-life balance and we work very hard to provide that for our Restoration family.We are offering a $1500 Signing bonus to any Lead technician that joins our team with WRT certification, at least 2 years of experience and any other certification offered from the IICRC.Video Conferencing available for the interview process.Roto-Rooter is still hiring during the COVID-19 outbreak. We're conducting interviews using a variety of safe methods that eliminate the need to meet in person. We continue to conduct service calls with enhanced personal protective equipment to keep our employees and customers safe while reducing the chance of spreading the virus.Responsibilities: As our Water Restoration Lead, your responsibilities will include:* Work diligently to provide our customers with a great experience through this difficult time.* Inspect site and provide feedback to the customer about the process of drying and/or remediation.* Communicate efficiently to your Project Coordinator about any issues on the job and completion time of the job.* Ensure project is completed in established time frame and to the customer's satisfaction* Manage your team through every job and provide good, clean work for every customer.Requirements: * Min of 2 years in the Restoration Industry* WRT certification* Strong customer service focus and able to communicate effectively with customers* Able to work in a fast-paced environmentBenefits: At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:* 401(k) Retirement Plan with Company Match* Medical Insurance with Prescription Drug Plan* Dental Insurance* Vision Insurance * Company Paid Life Insurance* Accident and Critical Illness Insurance* Paid Vacation * Paid Training * Tuition Reimbursement * Roto-Rooter is following all CDC safety guidelines to protect its employees and customers from COVID-19EEO Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.Advertising Tags: IN1231PM1

Keywords: Roto-Rooter Plumbing & Drain Service, Irving , Water Restoration Lead Technician, Professions , Irving, Texas