Site Merchant Manager

Company: Neiman Marcus Group
Location: Irving
Posted on: February 19, 2021

Job Description:

Overview:The Site Merchant Manager will be a key member of the Neiman Marcus eCommerce team in helping to define and deploy best-in-class luxury customer experiences for a specific category or categories. He or she will be responsible for executing a strategy that unites content and commerce in a way that engages customers and drives high converting shopping experiences.This role requires high attention to detail, technical skills, excellent time management, the ability to problem solve and multitask, along with strong interpersonal skills to effectively collaborate with stakeholders. A successful Site Merchant will be proactive, highly analytical and data driven with an understanding of various online marketing principles and KPIs, as well as have a passion for product and market trends. The candidate should be comfortable working in a fast-paced, demanding and exciting environment.The Site Merchant Manager will collaborate with the buying, creative, marketing, category, content and analytics teams. He or she will manage and lead an Assistant Site Merchant and will foster a culture that focuses on professional development and growth.QualificationsKey Responsibilities

• Own the site navigation experience as it relates to categorization, visual navigation, filters & facets, browse and search.
• Champion with cross functional partnership conversion improvement strategies including A/B testing initiatives, product recommendations, complete the look, internal search and browse algorithms within the specified category.
• Partner with other business stakeholders such as Category Management to understand the key business drivers and opportunities for growth within the assigned category and develop an onsite marketing plan to drive sales, engagement and conversion.
• Keep a pulse on competitive site experiences within the category (direct & indirect competitors) to understand how NM compares; make recommendations for improved site features/functions, browse capabilities, enriched content and/or customer discovery paths. Leverage learnings to influence the eCommerce product roadmap.
• Analyze and report on ecommerce KPIs and the performance of site content and features (page templates, site support, navigation methods, device penetration, etc.) and leverage data, insights and best practices to make content improvements and testing recommendations.
• Manage and develop Assistant Site Merchant to ensure team member is engaged, performing at the highest level and is given the opportunity for professional growth and development.
• Create a positive and collaborative work environment with cross-functional partners to allow for alignment and execution of strategies to exceed goals. --- Exhibit a clear understanding of traffic and conversion funnels and work to optimize accordingly.
• Oversee the web item setup process to ensure accurate and timely publication of products; collaborate effectively with buying offices to encourage prioritization of item setup and other operational requirements.Qualifications
  • Bachelor's degree.
  • Minimum of 3+ years of relevant retail experience. Ecommerce preferred.
  • Strong experience in large scale enterprise organizations. Luxury retail preferred.
  • Excellent communication skills - interpersonal, verbal and written.
  • Strong commitment to timelines, accuracy, organization and professionalism.
  • Thrives in a fast-paced and cross functional environment with a company first mindset.
  • Proactive, self-motivated, passionate and accountable. A self-starter approach with an eagerness to consistently meet and exceed objectives and take on more responsibility.
  • Strong analytical skills with hands-on experience using data analytics tools. Adobe Analytics experience preferred. Advanced Excel and Microsoft Office skills required.
  • Experience leading small teams.
  • Experience in an "ownership" position overseeing site content / visual merchandising with the goal of driving ecommerce KPIs is preferred.

Keywords: Neiman Marcus Group, Irving , Site Merchant Manager, Professions , Irving, Texas