Sr Analyst Business Analytics

Company: CVS Health
Location: Irving
Posted on: January 13, 2022

Job Description:

Job DescriptionAs a Sr Analyst Business Analytics, you will have the opportunity to maintain strong relationships with our Employer Group Waiver Plan (EGWP) clients. Your role will be essential for ensuring that all eligible beneficiaries are successfully enrolled in their respective Medicare Part-D plans and perform in accordance with Center for Medicare & Medicaid Services (CMS) guidelines. You will serve as the business expert for your clients in order to drive retention of the client base through successful results and supportive client consultation. You will be responsible for owning and managing a book of business across multiple clients, resolving enrollment discrepancies, performing complex day-to-day enrollment tasks, understanding and applying Medicare Part D Guidelines, and managing small improvement projects. You will also have the opportunity to develop and maintain strong relationships with our clients and internal partners. Roles and responsibilities of the Enrollment Consultant include, but are not limited to, the following: Lead and perform activities related to service delivery and resolution of client inquiries or issues Consistently communicate project statuses to clients, lead weekly calls, and influence clients on implementing optimal enrollment practices Monitor enrollment processes and analyze reports across multiple enrollment systems Research, process, and formulate solutions for routine and complex enrollment issues Identify potential process gaps and/or risks associated with client enrollment procedures, and contribute to finding innovative solutions Review and resolve client and/or CMS enrollment audit inconsistencies and support internal departmental and external client calls independently along with capturing and delivering meeting agendas, minutes, action items, etc. Create and update client documentation, policies and procedures Spearhead and/or contribute to small projects, including creation and execution of new processes or reports Communicate professionally with internal partners and co-workers to drive success for the client and promote a collaborative work environment Make sound business decisions based on instructions, policy and procedures Deliver timely and accurate results with minimal supervisionRequired Qualifications-2 + years of prior intermediate experience using Microsoft Excel, and basic-to-intermediate experience using core Microsoft Office products, including Word and Outlook-1 + years professional communication experience in verbal and written form-1 + years of experience in gathering, researching and analyzing data/reports-1 + years of Healthcare, PBM, or Insurance related experience-Strategic, forward thinker; solution-driven, with sound analytical skills and ability to learn highly technical processes -Must demonstrate excellent organizational and problem solving skills with a strong attention to detail-Ability to positively adapt in a changing environmentCOVID RequirementsCVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.Preferred QualificationsPrior experience with RX Claim (AS400) and/or Salesforce -Prior experience using VLookups and other query methods in Excel, and/or running SQL queries; MS Access database experience is a plus-1 + years of current experience with MS PowerPoint, Visio and Access-1 + years of business experience in client-facing relations or account management -Prior Medicare Part-D, Employer Health Group and/or SPAP Plan related experience-Strong interpersonal communication skills with ability to consultatively influence othersEducation High School Diploma or GED Required Bachelor Degree Strongly preferredBusiness OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Keywords: CVS Health, Irving , Sr Analyst Business Analytics, Professions , Irving, Texas