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Ocean Export Agent

Company: Expeditors International of Washington, Inc.
Location: Irving
Posted on: January 15, 2022

Job Description:

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

* 15,000 trained professionals
* 250+ locations worldwide
* Fortune 500
* Globally unified systems

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Ocean Export Files and reporting
* Meet compliance at all times to regulations internal and external in accordance with government regulations
* Understand department process flow, and looking for best practices to improve operational efficiency and productivity
* Ensure all customers standard operating procedures in place and updated in the DLSOPs
* Overseas communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
* Understanding of ocean documentation process a plus
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Good computer skills (Excel, Word)
* Fluent in English

Reporting Structure

* Ocean Export Lead Agent, Supervisor and Manager

Expeditors offers excellent benefits

* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical, Prescription Drug, Dental and Vision
* Life and Long Term Disability Insurance
* 401(k) Retirement Savings Plan (US only)
* Employee Stock Purchase Plan
* Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Keywords: Expeditors International of Washington, Inc., Irving , Ocean Export Agent, Professions , Irving, Texas

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