Senior Business Systems Analyst (Remote)
Company: Epsilon
Location: Irving
Posted on: June 20, 2022
Job Description:
Company DescriptionJob DescriptionJob Summary: The Senior
Business Systems Analyst is an emerging leader on semi-complex
individual projects for multiple clients or multiple projects for
individual clients. Typical client assignment would be on a tier 1
or tier 2 clients, across verticals. With minimal instruction and
guidance, works on projects where analysis of business processes,
requirements and/or data is required. The Senior Business Systems
Analyst analyzes business processes, requirements and data from
various sources and utilizes this information to develop and
document requirements for projects. Exercises judgment with
standard practices, processes and procedures to determine
appropriate action. Develops strong internal/external working
relationships. Strong familiarity with the software development
lifecycle (SDLC) and ability to apply SDLC concepts to their own
work. May include project management for small projects.The Senior
BSA is responsible for:
- Leads requirements gathering sessions with end users and
stakeholders.
- Design appropriate solutions that solves client
requirements.
- Documenting requirements based on the requirements gathering
sessions and aligned to the business needs.
- Documenting test plans and test cases and executing the test
plans and test cases.
- Supporting and troubleshooting solutions once those solutions
are implemented in a production environment.Essential Job
Functions:
- Analyzes semi-complex business problems, needs and requirements
and translates those into written system and functional
specifications.
- Works with developers and system architects to design and
document the details of automated systems and processes.
- Provides details to developers regarding what should be
included in the software, application, or product to ensure it is
included in the implementation.
- Configures system settings and options.
- Develops and documents test plans and test cases.
- Executes quality assurance, functional, system integration and
end to end testing; coordinates and facilitates user acceptance
testing with the end user.
- Provides production support for solutions that are in
production.
- May provide consultation to users in the area of automated
systems.
- May participate in cross-functional linked teams to address
business or systems issues.
- May be internal or external, client-focused, working in
conjunction with the end client, Client Services, client vendors
and internal technology teams. May include company-wide,
web-enabled solutions and databases.Knowledge & Skills:
- Leads client solution/requirements gathering sessions.
- Able to assess a situation, receive input from stakeholders,
and select an appropriate course of action.
- Able to independently assemble, analyze and evaluate
information, data and other supporting inputs and be able to make
logical recommendations and decisions based on those inputs.
- Able to clearly communicate and articulate, both written and
verbally, detailed specifications (overall project scope, business
and system requirements).
- Able to properly interpret customer needs/requirements, provide
guidance to the client based on those needs, and translate into
understandable written requirements.
- Able to create new requirement related documentation and update
existing requirement related documentation.
- Able to identify, quantify and articulate changes to
scope.
- Able to effectively serve as a liaison between client teams and
internal technical teams.
- Able to develop, document and execute test cases/plans.
- Able to articulate and document test results and defects.
- Able to lead, facilitate and coordinate user acceptance testing
with the end client.
- Able to manage platform intakes.
- Able to manage small projects.
- Able to define and document production support processes and
procedures for custom solutions.
- Able to direct junior BSAs and offshore production support
staff.Qualifications
- Requires 5+ years of prior relevant experience.
- Associate or bachelor's degree preferred, or equivalent
experience.
- Strong oral and written communication and interpersonal
skills.
- Strong familiarity of the software development lifecycle.
- Able to apply the concepts of the software development
lifecycle to their own work and enforce the concepts within their
assigned project team.
- Intermediate knowledge of Microsoft Word, Excel, PowerPoint and
Project
- Basic SQL skills and ability.
- Able to clearly present data and analysis to internal project
teams and translate technical concepts to non-technical
audiences.
- Able to serve as a liaison between client teams and internal
technical teams.Salary: $80-100KQualificationsAdditional
InformationWhen you're one of us, you get to run with the best. For
decades, we've been helping marketers from the world's top brands
personalize experiences for millions of people with our
cutting-edge technology, solutions and services. Epsilon's
best-in-class identity gives brands a clear, privacy-safe view of
their customers, which they can use across our suite of digital
media, messaging and loyalty solutions. We process 400+ billion
consumer actions each day and hold many patents of proprietary
technology, including real-time modeling languages and consumer
privacy advancements. Thanks to the work of every employee, Epsilon
has been consistently recognized as industry-leading by Forrester,
Adweek and the MRC. Positioned at the core of Publicis Groupe,
Epsilon is a global company with more than 8,000 employees around
the world. Check out a few of these resources to learn more about
what makes Epsilon so EPIC:
- Culture:
https://www.epsilon.com/us/about-us/our-culture-epsilon
- DE&I:
https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR:
https://www.epsilon.com/us/about-us/corporate-social-responsibility
- Life at Epsilon:
https://www.epsilon.com/us/about-us/epic-blogGreat People Deserve
Great BenefitsWe know that we have some of the brightest and most
talented associates in the world, and we believe in rewarding them
accordingly. If you work here, expect competitive pay,
comprehensive health coverage, and endless opportunities to advance
your career.Epsilon is an Equal Opportunity Employer. Epsilon's
policy is not to discriminate against any applicant or employee
based on actual or perceived race, age, sex or gender (including
pregnancy), marital status, national origin, ancestry, citizenship
status, mental or physical disability, religion, creed, color,
sexual orientation, gender identity or expression (including
transgender status), veteran status, genetic information, or any
other characteristic protected by applicable federal, state or
local law. Epsilon also prohibits harassment of applicants and
employees based on any of these protected categories.Epsilon will
provide accommodations to applicants needing accommodations to
complete the application process.For San Francisco Bay and Los
Angeles Areas: Epsilon will consider for employment qualified
applicants with criminal histories in a manner consistent with the
City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
and San Francisco Police Code Sections 4901-4919, commonly referred
to as the San Francisco Fair Chance Ordinance.Applicants with
criminal histories are welcome to apply.#LI-AK1REF148156D
Keywords: Epsilon, Irving , Senior Business Systems Analyst (Remote), Professions , Irving, Texas
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