DISPATCHER
Company: Dry Force Corp
Location: Irving
Posted on: January 20, 2023
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Job Description:
Dry Force is searching for Dispatchers with an
emergency-services background, to contribute to the success of a
quickly growing small company. You will work with our A+ Dispatch
Team and be responsible for the interactions with our customers,
subcontractors, and internal staff.Since 2003, Dry Force Corp has
been preserving, protecting and restoring residential and
commercial properties damaged by water and fire. As a result, Dry
Force has quickly become one of the largest and most trusted names
in the water damage restoration industry.Pay Rate: Starting at
$16.00/hrHours: Set schedule between timeframes of 7a to 10:30p,
and may include Nights, Weekends, and HolidaysResponsibilities
Include:Operate a multi-line phone in the corporate office to aid
in call- taking, dispatching technicians and project managers, and
other personnel supporting Dry Force services.Provide pre-arrival
instructions to customers while they are awaiting a
technician.Coordinate emergency work orders, relaying information
to closest and most suitable technicians availableMonitor jobs in
order to provide customers with feedback during callsServe as a
liaison to the customerEnter, update, and retrieve information from
several applicationsAnswer or forward non-emergency requests for
assistance to the appropriate personsMinimum Requirements:1+ years
of experience dispatching required2+ years of direct customer
service experience requiredClear criminal backgroundAbility to pass
a drug testHigh School Diploma or GEDMust be flexible in working
any shift assigned requiredMust have reliable transportation
requiredWhat we Offer:Health Insurance (Employee coverage paid by
Dry Force)Life Insurance ($10k Coverage paid by Employer)Short &
Long-term Disability InsurancePaid HolidaysPTO/Vacation
Keywords: Dry Force Corp, Irving , DISPATCHER, Professions , Irving, Texas
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