DISPATCHER

Company: Dry Force Corp
Location: Irving
Posted on: January 20, 2023

Job Description:

Dry Force is searching for Dispatchers with an emergency-services background, to contribute to the success of a quickly growing small company. You will work with our A+ Dispatch Team and be responsible for the interactions with our customers, subcontractors, and internal staff.Since 2003, Dry Force Corp has been preserving, protecting and restoring residential and commercial properties damaged by water and fire. As a result, Dry Force has quickly become one of the largest and most trusted names in the water damage restoration industry.Pay Rate: Starting at $16.00/hrHours: Set schedule between timeframes of 7a to 10:30p, and may include Nights, Weekends, and HolidaysResponsibilities Include:Operate a multi-line phone in the corporate office to aid in call- taking, dispatching technicians and project managers, and other personnel supporting Dry Force services.Provide pre-arrival instructions to customers while they are awaiting a technician.Coordinate emergency work orders, relaying information to closest and most suitable technicians availableMonitor jobs in order to provide customers with feedback during callsServe as a liaison to the customerEnter, update, and retrieve information from several applicationsAnswer or forward non-emergency requests for assistance to the appropriate personsMinimum Requirements:1+ years of experience dispatching required2+ years of direct customer service experience requiredClear criminal backgroundAbility to pass a drug testHigh School Diploma or GEDMust be flexible in working any shift assigned requiredMust have reliable transportation requiredWhat we Offer:Health Insurance (Employee coverage paid by Dry Force)Life Insurance ($10k Coverage paid by Employer)Short & Long-term Disability InsurancePaid HolidaysPTO/Vacation

Keywords: Dry Force Corp, Irving , DISPATCHER, Professions , Irving, Texas