Controls Monitoring Operational Risk Senior Analyst (C12) - Hybrid
Company: Citi
Location: Irving
Posted on: January 26, 2023
Job Description:
Job Summary:Responsible for performing and managing tasks
associated with operational and strategic projects for Mortgage
Originations Monitoring. In addition, will be overseeing and
tracking of development, delivery, and production support of
multiple automation and/or digitization programs in support of
Mortgage Originations.Job Description:This position is responsible
for the control monitoring activities associated with programs
maintained by the U.S. Personal Banking (USPB) Retail Product,
Retail Business Banking (RBB) and Chief Operating Office (COO)
business units. This role is responsible for the design, execution,
and reporting of controls monitoring tests as well as continually
building best practices and improvements into all aspects of the
Analyst's controls monitoring/testing work. The role is also
responsible for identification and escalation of emerging risks
resulting from the Analyst's controls testing findings, including
providing input to control design/execution and to business
partners in support of root cause analysis. The candidate must
possess advanced Word document, Excel spreadsheet and PowerPoint
presentation skills and SharePoint knowledge, strong organization,
communication, relationship building, and excellent time management
skills. Experience working with or within MCA (Managers Control
Assessment) related to risk and control activities is strongly
preferred, but not absolutely required if the candidate has other
relevant experience.Responsibilities:
- For business controls assigned to the Analyst, understand those
controls, and design appropriate controls monitoring tests in order
to test the effectiveness of that control - including selecting a
sample size, test frequency, test design, information sourcing,
etc.
- For business controls assigned to the Analyst, if issues are
found with the control, review findings with the business control
owner in order to confirm validating of the finding, and (if
confirmed) escalate for awareness to the appropriate BCH (Business
Control Head) and to the USPB Retail Bank, RBB and COO Control
Leads.
- Identify and escalate emerging risks resulting from the
Analyst's controls testing findings, including providing
rationale/commentary to BCHs and business partners in support of
root cause analysis.
- Timely and accurate entry of all controls monitoring test
results into the QUEST and Citi Risk & Controls (CR&C) systems
- based on self-awareness of all reporting deadlines.
- Partners with the appropriate BCH (Business Control Head) on
the set up of new ARCMs (Activity-Risk-Control-Monitoring)
statements as well as execute changes or updates to existing
ARCMs.
- Continually build best practices and improvements into all
aspects of assigned controls monitoring work and tests - embrace
learning and translate those learnings into improved tests - e.g.,
digital monitoring, sample size selection, frequency,
evidence-gathering process improvements, etc.
- Share ideas in order to help improve all aspects of assigned
controls monitoring work and tests across the team.
- Maintain meticulous, accessible documentation of controls
monitoring test results - including having test results and
'working papers' at the ready should they be requested by Internal
Audit, Compliance, Regulators, Senior Management, etc.
- Make use of data from various systems and repositories to
develop a thorough understanding of the business area being tested
or monitored, including identification of trends, anomalies,
outliers and red-flags.
- Develop and maintain effective relationships with business
partners, US Personal Banking CAO teams and functional management
to ensure availability of accurate and complete information
sources
- Proactively advance the use of digital monitoring tools (DMT)
and techniques to drive high efficiency and effectiveness in
testing, monitoring and surveillance processes.
- Participate in identification and escalation of potential fraud
and ethics issues and identify possible risk mitigation
actions.
- Support strategic projects and ad-hoc requests from USPB
Monitoring Unit senior management as
requested/needed.Qualifications:
- Minimum 5 years controls testing within consumer banking
experience, of which minimum 3 years in positions directly related
to or equivalent - in the areas of in-business controls, controls
and/or monitoring design, controls testing, or audit of same
- Strong understanding of ARA (Annual Risk Assessment), QRA
(Quarterly Risk Assessment), and MCA (Managers Control Assessment)
frameworks and processes
- Strong understanding of GRC (Global Risk and Control)
frameworks related to controls and controls monitoring.
- In-depth experience with tools such as CR&C (Citi Risk and
Controls), JIRA, Quest preferred, but not required.
- Advanced skills in MS Word, MS Excel, MS PowerPoint and MS
SharePoint.
- Excellent organization, communication, relationship building,
interpersonal, and time management skills
- Independent thinker and able to perform a credible challenge of
the Business
- Ability to produce high quality work under rigid time
constraints.
- Ability to work effectively with virtual and remote-based
teams
- Excellent written and oral communication skills with
demonstrated ability to clearly articulate issuesEducation:
- Bachelor's/ University degree or equivalent experience
preferred - Job Family Group: Risk Management - Job
Family:Operational Risk Time Type: Full time Primary Location:
Ofallon Missouri United States Primary Location Salary Range:
$78,900.00 - $118,350.00 Citi is an equal opportunity and
affirmative action employer.Qualified applicants will receive
consideration without regard to their race, color, religion, sex,
sexual orientation, gender identity, national origin, disability,
or status as a protected veteran.Citigroup Inc. and its
subsidiaries ("Citi") invite all qualified interested applicants to
apply for career opportunities. If you are a person with a
disability and need a reasonable accommodation to use our search
tools and/or apply for a career opportunity review Accessibility at
Citi .View the " EEO is the Law " poster. View the EEO is the Law
Supplement .View the EEO Policy Statement .View the Pay
Transparency Posting - Effective November 1, 2021, Citi requires
that all successful applicants for positions located in the United
States or Puerto Rico be fully vaccinated against COVID-19 as a
condition of employment and provide proof of such vaccination prior
to commencement of employment.
Keywords: Citi, Irving , Controls Monitoring Operational Risk Senior Analyst (C12) - Hybrid, Professions , Irving, Texas
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