Operational Risk Sr Analyst, AVP - Hybrid
Company: Citigroup Inc.
Location: Irving
Posted on: March 17, 2023
Job Description:
The Operational Risk Sr Analyst is a seasoned professional role
within Citi's U.S. Personal Banking Chief Administration Office
(USPB CAO) organization. -This role is within the Consumer Third
Party Risk Oversight (CTPRO) team and is titled as a Third Party
Risk Analyst (TPRA). The TPRA is responsible for various risk and
control monitoring processes related to third parties. The TPRA is
focused on analyzing data from various due diligence evaluations,
monitoring resolution of third party Issues (Follow-Up items,
iCAPs, Supplier Complaints, etc.), acting as a SME and key resource
for ensuring Third Parties, Business Activity Owners (BAOs), and
other key stakeholders are compliant with the Third Party Risk
Management Policy and Citi Supplier Standards (and other applicable
Policies) by providing guidance and assistance with completion of
Third Party Utility (TPU) tasks, Gap Dispositions, third party/BAO
questions and support to their internal Peers, as needed.
-Responsibilities: - The Third Party Risk Analyst is responsible
to:
- Review, assess and act on results of third party
assessments/controls (e.g. IS, CoB, Data Privacy, Export, Credit
Risk, Country Risk, Financial Evaluations).
- Partner with the TPU, as necessary, to review and respond to
the results of third party risk management activities conducted
centrally by the TPU. Ensure gap remediation of any outstanding or
overdue activities.
- Develop, document and update Citi's Third Party Exit Strategy
Plans as required; when the exit strategy poses significant risk to
Citi, work with business contacts to establish appropriate risk
mitigation plans.
- Engage the Third Party and Business to monitor and report
supplier complaints, complaint escalations and issues (e.g.
negative media reports, supplier complaint logs, etc.).
- Collaborate with the Issues Management team during the
implementation, follow-up and closure processes for Issue
Management/iCAPs. -
- Assess and escalate any third party issues identified.
- Support the production and maintenance of Third Party business
monitoring metrics/scorecards and performance monitoring. -Support
includes creating scorecards based on service levels outlined in
the third party contract, validation of source data, distribution
and reporting of scorecards, completion and maintenance of SLA PMA
tool, and remediation of any gap dispositions tied to scorecards. -
-
- Maintains third party systems of record - CASP+, TPORT and
any/all other databases or tools (inputs supplier information
timely, accurately, and completely).
- As appropriate, interact with broader team and Third Party
community to share best practices and coordinate services.
- Partner, as appropriate, with Procurement and BAO(s) to ensure
all contract documents in Citi's Contract Management System
(eSourcing) are complete, up-to-date and accurate. Engage BAO(s)
prior to contract expiration to ensure contracts are renewed on a
timely basis.
- Provide polished content for USPB CAO CTPRO's various
stakeholder/executive communications and decks. -Preferred
Qualifications:
- Preferred Candidate has 3+ years of relevant experience in one
or more of the following areas: Compliance, Risk and Control or
supplier/third party management.
- Strong written and verbal communication skills. Must have the
ability to articulate complex and sensitive issues to management,
Business Activity Owners, Third Parties, and internal
stakeholders.
- Ideal candidate will have experience leading cross functional
meetings and discussions.
- Strong candidates should display high level of attention to
detail and ability to break down complex problems to drive
solutions.
- Follow written policies/procedures, as well as assist with
procedure enhancements as required.
- Ability to exercise sound, timely and independent judgment; yet
recognize when engaging others and escalation is critical.
- Must be able to manage multiple deliverables/tasks/project at
any given time and comfortable shifting work as priorities change.
- -
- Must be responsive, professional, and supportive to the
business activity owners/partners, Manager, key stakeholders, and
Supplier(s).
- Prior user acceptance and other systems testing experience
preferred.
- Proficiency with Microsoft Office products critical to the
role.Education:
- Bachelor's/University degree or equivalent
experience-------------------------------------------------Job
Family Group: Risk
Management-------------------------------------------------Job
Family:Operational
Risk------------------------------------------------------Time
Type:Full
time------------------------------------------------------Primary
Location:Irving Texas United
States------------------------------------------------------Primary
Location Salary Range:$84,480.00 -
$126,720.00------------------------------------------------------Citi
is an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
Keywords: Citigroup Inc., Irving , Operational Risk Sr Analyst, AVP - Hybrid, Professions , Irving, Texas
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