Technical Business Analyst Senior
Company: CHRISTUS Health
Location: Irving
Posted on: March 19, 2023
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Job Description:
Description Summary: This position is responsible for leading
project meetings with the core business team in gathering
comprehensive business requirements and translating them into
automated solutions, to include workflow technical design and
implementation. Business Analyst will serve as the technical
liaison with the software programming team for implementing
workflow solutions and project monitoring, to include ongoing
workflow maintenance. Clarify system, workflow, and process needs
with operations to understand the purpose and content of requested
enhancements Assist customers with understanding of system
functionality and process flows Document business requirements and
technical details, utilizing a variety of tools including Word,
Excel, Visio, Power Point and other tools as applicable Consult
with management or senior team members as needed to gain knowledge
needed for ownership of assigned process area Support day-to-day
operation in assigned process area by responding to requests for
research or minor changes to workflow Identify system enhancements
that will improve business processes and support future business
needs Author, or provide review of, system request on behalf of the
business units and process managers, serving as functional and
technical liaison between the business units and IS organization
Learn new technologies and systems to advance knowledge of
operation and process improvements, consulting SME's or leadership
as needed to gain this understanding Develop detailed technical
design for workflow automation, and implement system changes
including monitoring for successful and intended outcomes Lead and
facility meetings with project team, including end users,
management, and IS team members Utilize operational and system
knowledge to provide recommendations for increased efficiencies and
automation through proprietary workflow system Knowledge of Six
Sigma, TQM or other project and process management systems Ability
to work in a fast-paced, team environment Ability to produce
written material to sufficiently communicate at all levels of the
organization Proven ability to analyze complex business issues and
identify, design and implement effective practical recommendations.
Superior diagnostic skills spanning organizational, group and
individual needs Ability to keep confidential information as such
Strong organizational skills and ability to manage multiple
competing projects and deadlines Independent, logical thinker with
proven ability to perform detailed data analysis and make sound
decisions Intermediary troubleshooting abilities, with ability to
problem solve complex technical issues independently within a
timely fashion Ability to understand operational business
processes, and apply technical/system knowledge Ability to develop
and/or present training to operational business users Ability to
work independently or in a team environment, respectful of all
positions at all levels Beginner/Intermediate knowledge with
database query tools such as AS/400 or SQL Ability to handle
multiple projects simultaneously Knowledge of project management
methodologies Requirements: Bachelor degree in Business/MIS or
Computer Science, or equivalent experience Analytic ability to
organize and prioritize work to meet deadlines Proficient in
Microsoft Word, Excel and Visio Excellent written and verbal skills
required Good judgment, initiative and problem solving abilities
Ability to handle and resolve complex issues with little assistance
Ability to perform multiple tasks simultaneously Ability to
communicate effectively Five years healthcare experience with two
to four years' experience in business process environment; Managed
Care and/or Health Plan experience preferred Experience in process
automation or technology solutions to support the healthcare market
Work Type: Full Time
Keywords: CHRISTUS Health, Irving , Technical Business Analyst Senior, Professions , Irving, Texas
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