Engineering Lead Analyst - C13- VP- HYBRID

Company: Citi
Location: Irving
Posted on: September 16, 2023

Job Description:

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi's operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

CTI Business Operations enables technology managers across the organization to effectively manage their resources and deliver their commitments in support of CTI's strategy, goals, and performance metrics. This is achieved through the provision of commercial aspects of CTI, analytics and reporting (including expense and productivity), workforce, real estate, supplier management, leadership and talent development, including entry level and pipeline programs, and employee engagement and communications.

The Employee Engagement, Product Marketing, and Change Adoption Team manages and strengthens CTI's internal employee engagement, culture, onboarding, as well as talent and development initiatives. The team elevates knowledge and understanding of organizational changes and structures within CTI, ensures awareness of technology strategies across CTI and Citi, and drives user adoption through change management and impactful technology marketing.

In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

The MHSS Netsoft group engineers and supports Mainframe communication software and hardware. It works in collaboration with Z/OS, CICS, DB2, MQ Series, Websphere, Storage and Distributed groups, as well as with application development groups and Network Services groups globally.

The MHSS Netsoft group engineers and supports Mainframe communication software and hardware. It works in collaboration with Z/OS, CICS, DB2, MQ Series, Websphere, Storage and Distributed groups, as well as with application development groups and Network Services groups globally.

Key Responsibilities:
(Describe the main activities the job-holder will perform)
1. Configuration and administration of IBM Z/OS mainframe network software.
2. Configuration and administration of network related 3rd party system software.
3. Provision of Level 3 technical support for Mainframe Networking issues during the normal working day. Also provision of out of hours on call support.
4. Act as an SME both internally within the group and in relation to external teams for one or more of the products/protocols supported.
5. Act as a lead Mainframe Networking resource for internal and external projects. For internal group projects this could also include acting as project manager.
6. Act as a technical escalation point and informal mentor for more junior staff.
7. Monitor the performance of mainframe networking components. Analyse issues and drive remedial action.
8. Production of clear technical documentation as appropriate
9. Compliance with all local, regional, global and regulatory policies, processes and procedures.

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Job Family Group:

Technology -

Job Family:

Systems & Engineering

Time Type:

Full time

Primary Location:

Rutherford New Jersey United States

Primary Location Salary Range:

$137,610.00 - $206,420.00

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

Keywords: Citi, Irving , Engineering Lead Analyst - C13- VP- HYBRID, Professions , Irving, Texas