Posted on: September 17, 2023
Production Support/Maintenance-SupervisoryTitle : Application
SupportLocation : Irving, TX (Hybrid)Duration: 6
monthsResponsibilities: * Perform technical operational tasks on
routine basis within OLA. * Trouble shooting issues reported by
users and issues self-detected within SLA Independently resolve all
known issues and 80% of newly occurred issues, including data
investigations. * Monitoring and recover all processes. * Maintain
environment stabilities * Coordinate with Level 3 ad Development
team on resolving issues in PROD environment and provide feedback.
* Collect environment improvement points and provide a plan to
Development team and application owners. * Planning and
coordinating release knowledge sharing, migrations, disaster
recovery Documentations * Provide knowledge and support training
for new team members * Develop support-script and
simplify-issue-investigation scripts * Take lead on new
implementations and rollouts Qualifications: * 4+ years of
experience in application development and/or Application support *
3+ years in Ab Initio and Database related projects * 3+ years with
Unix commands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling
tools, system monitoring tools like App Dynamic * Knowledge on IT
service process ITIL and have mindset of DevOps * Knowledge on
Abinitio, Hadoop and shell scripting is preferred * Knowledge on
Finance accounting domain * Strong oral and written communication
skills. * Attention to detail troubleshooting Log analysis skills
though out application components * Willing to work flexible hours.
Education: Degree in Computer Engineering, or equivalent
experienceInterested candidates please send resume in Word format
Please reference job code 209855 when responding to this ad.
Keywords: BCforward, Irving , Production Support/Maintenance-Supervisory, Professions , Irving, Texas
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