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Production Support/Maintenance-Supervisory

Company: BCforward
Location: Irving
Posted on: September 17, 2023

Job Description:

Production Support/Maintenance-SupervisoryTitle : Application SupportLocation : Irving, TX (Hybrid)Duration: 6 monthsResponsibilities: * Perform technical operational tasks on routine basis within OLA. * Trouble shooting issues reported by users and issues self-detected within SLA Independently resolve all known issues and 80% of newly occurred issues, including data investigations. * Monitoring and recover all processes. * Maintain environment stabilities * Coordinate with Level 3 ad Development team on resolving issues in PROD environment and provide feedback. * Collect environment improvement points and provide a plan to Development team and application owners. * Planning and coordinating release knowledge sharing, migrations, disaster recovery Documentations * Provide knowledge and support training for new team members * Develop support-script and simplify-issue-investigation scripts * Take lead on new implementations and rollouts Qualifications: * 4+ years of experience in application development and/or Application support * 3+ years in Ab Initio and Database related projects * 3+ years with Unix commands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling tools, system monitoring tools like App Dynamic * Knowledge on IT service process ITIL and have mindset of DevOps * Knowledge on Abinitio, Hadoop and shell scripting is preferred * Knowledge on Finance accounting domain * Strong oral and written communication skills. * Attention to detail troubleshooting Log analysis skills though out application components * Willing to work flexible hours. Education: Degree in Computer Engineering, or equivalent experienceInterested candidates please send resume in Word format Please reference job code 209855 when responding to this ad.

Keywords: BCforward, Irving , Production Support/Maintenance-Supervisory, Professions , Irving, Texas

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