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Telecom Provisioning Analyst

Company: Motion Recruitment
Location: Irving
Posted on: April 2, 2024

Job Description:

Our client is seeking a Provisioning Analyst for a 3+ month contract. Will be working remotely. Will be working on an Onsite schedule. Will work directly with telecom carriers and internal customers on a daily basis to obtain quotes, place orders and coordinate installation and testing of new voice, data and/or wireless circuits.

Contract Duration: 3 Months

Required Skills & Experience

  • Solid background in telecom provisioning and support.
  • Excel in a fast-paced, dynamic environment with the ability to multi-task and provide support across a complex enterprise infrastructure.
  • Experience with M-A-C's (Moves, Adds and Changes) in a day-to-day environment.
  • 9+ years of relevant experience in telecom (preference will be given to those who have recent hands-on experience with installation and testing coordination).
  • Ability to communicate effectively with clients and telecom carriers in English.
  • Ability to accurately read, interpret and communicate detailed network infrastructure and construction blueprints, diagrams, and technical documents.
  • Willingness to work past normal hours for circuit turn ups and testing.
  • Organizational and time management skills.
  • Ability to prioritize deadlines and openly initiate communications with management team if deadlines appear to be at risk.
  • Comfortable working against deadlines while multi-tasking non-critical situations in a fast-paced environment. Desired Skills & Experience
    • Bachelor's degree in telecommunications or related field.
    • Conceptual knowledge of telecom & networking systems, protocols, etc. (e.g. MPLS/VoIP/TDM/DIA/SDWAN).
      What You Will Be Doing
      • Respond to service and repair requests for add/moves/changes by preparing and completing telecom work orders.
      • Responsible for the lifecycle of all telco vendor circuit orders by acting as a liaison between customers and telco vendors.
      • Support large scale enterprise deployments.
      • Work with internal customers / stakeholders to obtain up-to-date and accurate information before placing orders.
      • Create and maintain a catalog of pricing based on telecom carrier contracts.
      • Schedule and participate in weekly status calls with clients, fellow teammates, and carrier providers.
      • Coordinate schedule installations, circuit turn ups and testing.
      • Follow-through communication on open carrier escalations and provisioning.
      • Track and manage multiple orders simultaneously with a high level of accuracy and quality.
        You will receive the following benefits:
        • Medical Insurance - Four medical plans to choose from for you and your family
        • Dental & Orthodontia Benefits
        • Vision Benefits
        • Health Savings Account (HSA)
        • Health and Dependent Care Flexible Spending Accounts
        • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
        • Hospital Indemnity Insurance
        • 401(k) including match with pre and post-tax options
        • Paid Sick Time Leave
        • Legal and Identity Protection Plans
        • Pre-tax Commuter Benefit
        • 529 College Saver Plan

          Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

          Posted by: Jamie Prater

          Specialization: Technical Support

Keywords: Motion Recruitment, Irving , Telecom Provisioning Analyst, Professions , Irving, Texas

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