People Operations Sr. Analyst

Company: CBRE
Location: Dallas
Posted on: May 1, 2025

Job Description:

People Operations Sr. Analyst

Job ID

216923

Posted

22-Apr-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Customer Service, People/Human Resources, Project Management

Location(s)

Remote - US - Remote - US - United States of America

CBRE is an employer that values diversity. CBRE Global Workplace Solutions works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE delivers consistent, measurably outstanding outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Job Summary:

As a CBRE People Operations Sr. Analyst, you will provide advanced Human Resources related customer service to the field that is friendly, collaborative, and invaluable.

This job is part of the People Strategy and Operations function. They are responsible for the design, execution, and monitoring of human resource programs and policies.

Essential Duties:

• Provide excellent customer service to the account to regularly meet department goals and satisfaction levels.
• Act as an escalation point for complex or sensitive cases.
• Explain complex information to others in straightforward situations.
• Manage process and procedure documentation for continuous improvement of internal work streams.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Create and analyze reports and complete regular audits of data tied to our KPIs. Interacts with the client to explain mismatches in data and audit findings.
• Follow all internal policies and regulations related to Employee Records Administration.
• Oversee the completion of internal and external audits.
• Help manage large transitions and implementations of client accounts.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Oversee transactions related to onboarding of new employees, status changes for existing employees and terminations of employees.
• Onboards new employees in the client and CBRE systems according to the standard account process.
• Respond to unemployment claim inquiries and background check adjudication requests.
• Manage People Operations programs and processes including vaccination programs, employee permissions, corporate credit card program, corporate cell phone program.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
  
  Qualifications:
  
  
  • Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Professional in Human Resources (PHR) designation or SHRM preferred.
  • Understanding of existing procedures and standards to solve slightly complex problems.
  • Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Strong organizational skills with an inquisitive mindset.
  • Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
    
    Why CBRE?
    
    A culture of respect, integrity, service and excellence crafts our approach to every opportunity!
    
    We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!
    
    • Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
    • Work/life balance
    • Competitive Pay
    • Career growth global company
      
      
      CBRE is an employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.)
      
      
      
      
      CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $72,000 annually and the maximum salary for the position is $74,500 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
      
      Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
      
      Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
      
      CBRE GWS
      
      CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
      
      Find out more

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