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IT Help Desk Technician

Company: Insurance Company
Location: Irving
Posted on: October 11, 2019

Job Description:

Our client, a high profile trusted provider of insurance and annuity products is looking for a IT Helpdesk Technician to join their team in Irving, Texas. For 50+ years they have had a footprint to service their customer base across the entire US and have the most recognized rating for the insurance industry. This is an incredible opportunity to join a solid and stable organization that continues to invest in their employees, their products, their services and their infrastructure. The Helpdesk Tech will be responsible for establishing and maintaining network performance by building net configurations and connections and continuously troubleshooting network problems. Daily Duties Establishes networking environment by designing system configuration and directing system installations.Defines, documents and enforces system standards.Maximizes network performance by monitoring, troubleshooting problems and outages.Schedules upgrades as necessary.Collaborates with network architects on network optimization requirements.Secures network system by establishing and enforcing policies and defining and monitoring access.Maintains current knowledge of relevant hardware and software applications as assigned.Conducts ongoing research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.Participates in educational and professional opportunities (seminars, networking, professional organizations).Develops and maintains Disaster Recovery procedures for network InfrastructureReports network operational status by gathering and prioritizing information while effectively managing projects.Provides advice and training to end-users RequirementsBachelor's Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.Must have at least 2+ years of Network administration support experienceMust have experience in tracking budget expensesSome previous project and people management experienceLAN Knowledge, Proxy Servers, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning

Genius Road, LLC is proud to be an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Keywords: Insurance Company, Irving , IT Help Desk Technician, Professions , Irving, Texas

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