Call Center Agent
Company: Robert Half
Location: Irving
Posted on: January 11, 2021
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Job Description:
Ref ID: 04061-9502799780Classification: Call Center
AgentCompensation: $12.76 to $14.27 hourlyCall Center Agent job
summary Your mission (should you choose to accept it) is to offer
customer support through phone, email, online chat or social media
to customers who have questions, concerns or confusion around a
particular product or service.You're literally the voice of the
brand, and a strong relationship between our clients and their
customers starts with you. So only the awesome need apply.Call
Center Agent key job responsibilitiesTalks to customers over the
phone, email, online chat or social media to resolve their
questions or concernsMaintains and updates customer information as
necessaryCalmly attempts to resolve and de-escalate any
issuesEscalates calls to supervisor when necessary and
appropriateResponds to requests for assistance and/or possible
processing of credit card authorizationsTracks call-related
information for auditing and reporting purposesProvides feedback
reports on call issues related to downtime and/or training
issuesUpsells to customers as necessaryPlease send your resume
directly to: LEANA.HOWELL@OFFICETEAM.COMJob Requirements:Call
Center Agent Job requirements Minimum Education and Experience:High
School Diploma or GED required; college degree preferredCustomer
service experience a plusPhone-related customer service a major
plusFamiliarity with Microsoft Windows, Word, and Excel
applicationsBilingual language skills a plusOfficeTeam, a Robert
Half Company, matches professionals in the administrative field
with remote or on-site jobs on a temporary and
temporary-to-full-time basis. Whether you're a seasoned
administrative pro or starting your career, we have options for
you.Our experienced staffing professionals can promote you to
employers and advocate on your behalf. We provide access to top
jobs, competitive compensation and benefits, and free online
training. For more opportunities, get the Robert Half app and
receive instant notifications when our AI matches your skills and
experience with jobs.When you work with us, you're working with the
best. has been recognized as one of FORTUNE's "Most Admired
Companies" every year since 1998 and was named to Forbes' inaugural
list of America's Best Temporary Staffing Firms.Questions? Call
your local office at 1.888.490.4154. All applicants applying for
U.S. job openings must be authorized to work in the United States.
Benefits are available to temporary professionals. Visit
https://roberthalf.gobenefits.net/ for more information.-- 2020
OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans.
By clicking "Apply Now," you're agreeing to Robert Half's Terms of
Use (www.roberthalf.com/terms-of-use).
Keywords: Robert Half, Irving , Call Center Agent, Sales , Irving, Texas
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here to apply!
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