Company: CornerStone Staffing
Posted on: May 15, 2022
We are seeking candidates who enjoy a fast paced, high energy and
prefer to be in a challenging yet rewarding role. -
A leading financial services provider, in the Irving area is now
See below for the steps to apply today!
Job Title: Collections Agent -
Location: Irving, TX -
*Mid Shift Schedule
Schedule: -12pm-9pm Monday-Thursday ; Friday 10am-7pm
Job Overview: REMOTE POSITION (4 week training/nesting on site)
Call Center environment assisting customers with soft collections
and setting up payment plans over the phone.
-Outbound calls to customers to maintain superior customer service
expectations, and professionalism, along with maintaining minimum
assigned collection daily/monthly quotas.
Documents and notates cases of collection activity and content.
Identifies and verifies customer/Maker demographics, contact data,
and identifies reason for return.
Educates and persuade obligators to pay past due amounts and/or
makes arrangements for future payments within FDCPA/UDAAP
Successfully complete FDCPA/UDAAP interactive training and testing
on a designated basis,
Meet or exceed the department quota for the number of items/cases
worked, cash collections, overall cash and collection percentages,
call volume, Time Management, and QA averages.
Research item history, ACH transactions, customer disputes, posting
errors, and submits corrections accordingly.
Recent experience in a call center environment is desirable
Collections experience is highly preferred but willing to train the
right candidates with no collections experience
Great customer service skills and phone etiquette -required.
High level of professionalism.
Benefits of the job:
Frequent employee appreciation
Opportunity for growth and advancement
-Application Process Includes:
Please read requirements carefully as we are prioritizing those
that meet the requirements.
To apply for this job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click
the Log In button to add yourself as a candidate to this job.
IF you are NOT currently registered with CornerStone Staffing,
click the Create Account button to complete the application.
After completing the online application, email your resume to
firstname.lastname@example.org and enter "Collections" in the
subject line of your email.
"If you are already registered and active with CornerStone Staffing
please contact your recruiter to have you considered."
Keywords: CornerStone Staffing, Irving , Collections Agent, Sales , Irving, Texas
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