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Collections Agent

Company: CornerStone Staffing
Location: Irving
Posted on: May 15, 2022

Job Description:







We are seeking candidates who enjoy a fast paced, high energy and prefer to be in a challenging yet rewarding role. -
A leading financial services provider, in the Irving area is now hiring!
See below for the steps to apply today!

Job Title: Collections Agent -
Location: Irving, TX -
Pay: $16.00/hr.

*Mid Shift Schedule
Schedule: -12pm-9pm Monday-Thursday ; Friday 10am-7pm

Job Overview: REMOTE POSITION (4 week training/nesting on site)
Call Center environment assisting customers with soft collections and setting up payment plans over the phone.
-Outbound calls to customers to maintain superior customer service expectations, and professionalism, along with maintaining minimum assigned collection daily/monthly quotas.



  • Documents and notates cases of collection activity and content.


  • Identifies and verifies customer/Maker demographics, contact data, and identifies reason for return.


  • Educates and persuade obligators to pay past due amounts and/or makes arrangements for future payments within FDCPA/UDAAP guidelines.


  • Successfully complete FDCPA/UDAAP interactive training and testing on a designated basis,


  • Meet or exceed the department quota for the number of items/cases worked, cash collections, overall cash and collection percentages, call volume, Time Management, and QA averages.


  • Research item history, ACH transactions, customer disputes, posting errors, and submits corrections accordingly.



    Requirements:


    • HS/GED Required


    • Recent experience in a call center environment is desirable


    • Collections experience is highly preferred but willing to train the right candidates with no collections experience


    • Great customer service skills and phone etiquette -required.


    • High level of professionalism.


    • Job stability



      Benefits of the job:


      • Frequent employee appreciation


      • Great environment


      • Opportunity for growth and advancement


      • Insurance benefits





      • -Application Process Includes:


        • Background check


        • Clerical testing



          Please read requirements carefully as we are prioritizing those that meet the requirements.

          To apply for this job:

          Click the Apply Online button, then:


          • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.


          • IF you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.



            After completing the online application, email your resume to caseyd@cornerstonestaffing.com and enter "Collections" in the subject line of your email.

            "If you are already registered and active with CornerStone Staffing please contact your recruiter to have you considered."

            #CB
            #Zip

Keywords: CornerStone Staffing, Irving , Collections Agent, Sales , Irving, Texas

Click here to apply!

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