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Inside Sales Representative

Company: Fort Worth Star-Telegram
Location: Irving
Posted on: February 15, 2019

Job Description:

McClatchy has an exciting opportunity for a Inside Sales Representative on our Inside Sales Team. Both inbound and outbound category opportunities are available. The successful candidate will drive growth for our clients by offering a variety of solutions to best fit the customer's needs. The successful candidate will also be comfortable offering appropriate solutions for each of our different types of business categories.

Primary Responsibilities



  • Understand client's business needs typically in a short close sale cycle to efficiently offer solutions, ensuring they receive their desired ROI

  • Verify all aspects of the ad with the customer prior to placement for accuracy

  • Manage relationship with clients to ensure they receive best-in-class service. Identify opportunities for cross-sell and up-sell

  • Follow credit policies and obtain pre-payment when necessary

  • Service the clients if any post-sale issues occur

  • After the contact, access other opportunities and follow procedures for handing off customer if a larger opportunity is identified

  • Prospect potential opportunities and maintain relationships with existing classified accounts clients

  • Identify and pursue prospects within opportunity categories

  • Service clients across multiple markets and speak to their various value propositions

  • Manages time to focus on outbound sales calls when not handling inbound



    Key Competencies



    • Manages a quick sales cycle well

    • Is able to make an immediate connection with a client over the phone

    • Understands each client and their unique business needs in order to provide ROI-impactful solutions.

    • Exhibits technical competency, e.g. updating our CRM

    • Thrives in high-volume, fast-paced environment

    • Able to converse with multiple markets, manage various market value propositions, switch gears quickly

    • Embraces change



      Job Requirements



      • Publishing, advertising or media experience preferred.

      • At least 1-2 years sales experience. Telemarketing sales experience preferred.

      • High School - Required, College - Preferred

      • Ability to work Monday - Friday; occasional Saturdays may be needed. Early evening hours required.

      • Proficient in Microsoft Word, Excel, and Powerpoint and Google Office Tools

      • Excellent written and verbal communication skills

      • Excellent customer service skills


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        Keywords: Fort Worth Star-Telegram, Irving , Inside Sales Representative, Sales , Irving, Texas

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