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Specialty Agent

Company: Exeter Finance
Location: Irving
Posted on: May 19, 2019

Job Description:

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.



Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.



Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.



Job Description



Handle and process assigned volume within Specialty processes for appropriate handling within established SLA



Service Specialty Calls such as Cease/Desist, Deceased, and Voluntary Surrender within established call handling requirements



Completed end to end functions within specialty functions with accuracy and in compliance with regulations, policy and procedure



Assist other departments and processes across the organization, as needed



Other duties as assigned.



Requirements



High school diploma or equivalent.



One (1 year) of servicing center experience



Knowledge of Cease/Desist, Deceased and Specialty State processes, regulations, requirements/structure preferred



General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA).



Established verbal and written communication skills.



Working knowledge of Microsoft Office Suite, including Excel and Word.



Ability to maintain confidentiality



Adaptable to changes within a face paced environment



Exeter Finance LLC is an Equal Opportunity Employer.PandoLogic. , Location: Irving, TX - 75060

Keywords: Exeter Finance, Irving , Specialty Agent, Sales , Irving, Texas

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