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ServiceNow Technical Architect-Remote

Company: Atos
Location: irving
Posted on: May 3, 2021

Job Description:

About Atos

Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence. Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.

Position: Technical Architect - ServiceNow

Location: Remote, some travel expected

Role Description:

As a Technical Architect, you will be responsible for translating complex client needs into specific technical requirements, and defining a solution meeting those requirements. You will be a client-facing technical leader, orchestrating and driving the development of these requirements into enterprise solutions. Key aspects of the solution design process include business analysis, requirements gathering, conceptual architecture design, internal and client executive interaction, and design reviews and approvals by line of business (client) and operations (internal). You will drive several engagements at any given time, adhering to aggressive services levels for the solution design process. As a Technical Architect, you will oversee projects from an architecture design perspective through implementation, providing leadership and advocacy, as well as assisting in troubleshooting/problem solving.

Core Responsibilities

  • Design and architect scalable, distributed on-prem and cloud-based Services and Applications that integrate across different technologies.
  • Lead the successful implementation of designs and architectures while managing expectations, risks, organizational structure, and leading practice principles.
  • Work with the business to understand and solve complex problems, by presenting various solution options and technical concepts in a comprehensible manner.
  • Create reliable technical solution plans that include estimates and optimized delivery approaches.
  • Work with the business and multi-disciplinary teams, enforcing governance and compliance activities for overall delivery.
  • Analyze complex functional and non-functional requirements and make appropriate design adjustments, as well as provide effort estimates to support project management.
  • Identify, develop, and manage reference architecture and design patterns for digital applications.
  • Identify new disruptive technologies to provide business value.
  • Lead and technically mentor development teams.
  • Create and participate in the establishment of reference architecture and domain models.
  • Lead/support efforts for Digital Technology and Application Rationalization.


Minimum Requirements

  • Minimum 5 years of IT experience with Application hosting and solutions architecture and design
  • BA/BS Degree in IT, IS or business-related field or equivalent professional experience
  • Proven knowledge and expertise within the ServiceNow products.
  • Certified System Administrator
  • Mainline Certified Implementation Specialist or Certified Application Developer
  • Experience providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators
  • A solid understanding and demonstrated experience using web technologies such as HTML, CSS, XML, JavaScript/AJAX
  • 3rd party integration experience with the ServiceNow platform using REST, SOAP, SFTP, MID, etc.
  • Demonstrated knowledge of technical components such as LDAP, VPN, SSL and other such technologies
  • Up to 35% travel (non-essential travel has been suspended due to COVID-19)


Preferred Qualifications

  • ITIL V3 or V4 Foundations Certification
  • High level understanding and experience of application development lifecycle and SDLC methodologies such as Agile.
  • Strong customer service skills to deliver high-quality results with a consultative approach utilizing excellent technical and interpersonal skills.
  • Significant experience with solutions development, testing, proof of concept and migration issues, problems, and considerations.
  • Consultative approach with customers and ability to articulate technical concepts using simple business terms.
  • Flexibility to adjust to changing requirements, schedules, and priorities.
  • Ability to effectively communicate verbally and orally while remote from teammates and customer.
  • Ability to build strong relationships and trust across both internal and client organizations.
  • Excellent communication skills (both written and verbal) with strong presentation facilitation skills (Visio, Word, PowerPoint, Excel, ServiceNow).
  • Ability to produce documentation on various levels including technical and customer facing.

Proven team player and team builder

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.

Keywords: Atos, Irving , ServiceNow Technical Architect-Remote, Other , irving, Texas

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